Johnson&Johnson is the world’s leading manufacturer of healthcare products, as well as a developer of medical devices and a provider of pharmaceutical and consumer packaged goods. Johnson&Johnson has more than 265 operating companies in more than 60 countries employing approximately 126,500 people. Johnson&Johnson consumer brands include Johnson’s Baby, Reach, Acuvue, RoC, Clean&Clear, etc. Johnson&Johnson products have been presented in Russia and the CIS countries since 1992. Today the company operates in six Russian cities.
Johnson & Johnson
BPM system implementation
Portal Solutions
Pharmaceutical
2008
Solution
- Service-oriented architecture development to integrate DocsVision, Microsoft SharePoint Portal and Microsoft Office InfoPath.
- Cloud technologies implementation: Unified archiving service deployment as a part of the company’s portal solution.
- Full-text search capability and user access management system.
- Business process control framework and completed requests reporting service
- Recommendations on the use of hardware and software services depending on the estimated number of concurrently active users and the workload intensity.
- Training for key employees (40+).
Result
BPM system implementation increased the efficiency of internal corporate processes by:
- automated decision-making for corporate requests processing;
- reduction of the request process cycle time;
- optimization of an internal communication process flow;
- successful localization of corporate governance standards.
The implemented system has been designed for 350 users of Johnson&Johnson. Currently, Digital Design specialists provide Johnson&Johnson with consulting support on transferring organization’s business processes to the implemented system architecture.