Digital Design offers a full range of services to ensure application maintenance and improvement of your applications including enterprise application integration with other systems and application maintenance outsourcing to an external provider.

WHY ASSIGN APPLICATION MAINTENANCE TO AN EXTERNAL PROVIDER

• Better continuity of your business through improved performance and reliability of your applications
• Significant cost reduction due to economy of scale
• Higher degree of independence from your service provider due to a well-documented application maintenance process
• Access to state-of-the-art technologies

OUR SERVICES

• Software plus service for improving performance of existing applications
• Enhancement of existing functionalities
• Conversion to a new technology
• Integration of existing application with other enterprise systems using point-to-point connectors or comprehensive integration solutions (Enterprise Application Integration).
• Web-enablement

DIGITAL DESIGN BENEFITS

• Well-established applications maintenance methodology which was developed and proven during more than 15 year period of Digital Design operation on IT market
• High quality application maintenance services managed by extensive SLAs which contain detailed regulations with regard to reaction time and mechanisms of support. SLA foresees an easily trackable system guaranteeing that you pay only for the real service provided
• Integrated consultative approach which is wider than development of new functional modules and fixing bugs. We always analyze how you can reduce your costs by improving application performance and optimizing your IT infrastructure
• Flexible approach to achieve a maintenance model that would meet specific Customer's requirements and where necessary involve onsite support
• Tack record of successful application maintenance projects across a number of vertical markets including Telecommunication, Food & Beverage, Pulp & Paper, Transportation.